FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check In from 2pm, Check Out before 10am.
• Is the price per room/apartment or per person?
  The price is per person.
• Is breakfast included in the price and what type of breakfast?
  Breakfast is included in the price.
• Can we settle the bill on arrival?
  Yes, you can settle the bill on arrival.
• Which languages are spoken at the reception?
  Italian, English and German.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  The Hotel has 3 floors and it has a lift.
• Are there quiet, private, romantic rooms?
  Yes the rooms are quiet and romantic.
• Do the rooms/apartments have a terrace/courtyard?
  No.
• Do the rooms/apartments have a balcony?
  Yes, all rooms have a balcony.
• Do you have non smoking rooms/apartments?
  Yes we do.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, in the rooms there are a satellite TV.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes there is.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No there is not.
• Do you have an Internet/E-Mail point in the Property?
  No, we do not have.
• Is there a swimming pool? When is it open?
  No, there is not.
• Is parking or garage available?
  Yes, parking is available (also a garage).
• Where can we rent a car?
  You can rent a car in Bormio (about 13 kms from S.Caterina).
  
• Are there grocery stores or supermarkets in the surroundings?
  Yes, in S.Caterina there are grocery stores.
• Which is the nearest village or town?
  S.Caterina Valfurva - Bormio.
  
• Which is the nearest airport?
  The nearest airport is Orio al Serio (Bergamo).
• Do you have a pickup or shuttle service from and to the airport?
  No, we do not have.
• Which is the nearest bus-stop?
  The nearest bus-stop is in S.Caterina.
  
• Which is the nearest railway station?
  The nearest railway station is in Tirano.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No there is not.
• Are pets welcome?
  No, they are not.
• Is there a restaurant in the Property?
  Yes, there is.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No, unfortunately not.