FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 3pm until 7pm, Check Out before 11am.
• Is the price per room/apartment or per person?
  Per room.
• Is breakfast included in the price and what type of breakfast?
  We propose a continental breakfast buffet, and it is not included in the price.
• Can we settle the bill on arrival?
  Yes.
• Which languages are spoken at the reception?
  French, English, Spanish and German.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 4 floors, and there is a lift.
• Are there quiet, private, romantic rooms?
  All the rooms are quiet and have double glazed windows.
• Do the rooms/apartments have a terrace/courtyard?
  We have a patio.
• Do the rooms/apartments have a balcony?
  Some of them.
• Do you have non smoking rooms/apartments?
  Yes on request.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  There is satellite television.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No.
• Do you have an Internet/E-Mail point in the Property?
  No.
• Is there a swimming pool? When is it open?
  No.
• Is parking or garage available?
  Yes on request.
• Where can we rent a car?
  We can arrange it for you.
• Which is the nearest airport?
  Geneve.
• Do you have a pickup or shuttle service from and to the airport?
  No.
• Which is the nearest bus-stop?
  At 300 meters from the Hotel, and it serves Annecy, Thonon and Geneve.
• Which is the nearest railway station?
  Evian.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  Yes.
• Are pets welcome?
  Yes.
• Is there a restaurant in the Property?
  We have two restaurants.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  There is Wi-fi connection, and it is extra charged.