FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 4pm, Check Out before 10am.
• Is the price per room/apartment or per person?
  The price is per apartment per week.
• Is breakfast included in the price and what type of breakfast?
  No, it is not included.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  We speak Italian, English, German.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are the ground and first floor and we do not have an elevator.
• Are there quiet, private, romantic rooms?
  We propose comfortable and modern apartments.
• Do the rooms/apartments have a terrace/courtyard?
  There is a balcony in every apartment on the first floor and there is access to the garden for apartments on the ground floor.
• Do the rooms/apartments have a balcony?
  There is a balcony in every apartment on the first floor and there is access to the garden for apartments on the ground floor.
• Do you have non smoking rooms/apartments?
  Yes, we have.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is satellite TV.
• Is there a telephone with direct dialling in the rooms/apartments?
  There is no telephone in the apartments.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  There is no need.
• Do you have an Internet/E-Mail point in the Property?
  There is no Internet/E-mail point.
• Is there a swimming pool? When is it open?
  There is no swimming pool.
• Is parking or garage available?
  Yes, we have a private parking.
• Where can we rent a car?
  In Livigno at Carozzeria Helvetia.
• Which is the nearest airport?
  Milan Linate, Milan Malpensa, Bergamo Orio Al Serio.
• Do you have a pickup or shuttle service from and to the airport?
  We can book a shuttle for you from and to the airport.
• Which is the nearest bus-stop?
  Chalet Living is just 50 mt from the bus-stop.
• Which is the nearest railway station?
  Tirano (for Italy), Zernez (for Swiss).
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  Not in the property but in the nearby.
• Are pets welcome?
  Yes, for an extra fee.
• Is there a restaurant in the Property?
  Not in the property but in the nearby.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Not for the moment.