FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 4pm, Check Out before 10am.
• Is the price per room/apartment or per person?
  Prices are per apartment.
• Is breakfast included in the price and what type of breakfast?
  Breakfast is a buffet, and it is not included but can be booked in advance.
• Is heating included in the price?
  Heating is of course included.
• Can we settle the bill on arrival?
  Yes, bill can be settled on arrival.
• Which languages are spoken at the reception?
  English, Italiano, German (some Spanish).
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 2 floors with no elevator.
• Are there quiet, private, romantic rooms?
  All rooms are the same.
• Are linens and towels provided or do I need to bring my own?
  Bed linen and towels are included, no need to bring them.
• Do the rooms/apartments have a terrace/courtyard?
  Some rooms have balcony, there is a terrace accessible for all apartments.
• Do the rooms/apartments have a balcony?
  Some of them
• Do you have non smoking rooms/apartments?
  All the apartments are non smoking.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  There is TV with satellite channels.
• Is there a telephone with direct dialling in the rooms/apartments?
  No.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  There is air conditionning in almost all apartments, and it is included.
• Is there a dining room where we could sometimes all dine together?
  There is not a dining room, but we have a breakfast room, a meeting room, and a bar.
• Do you have an Internet/E-Mail point in the Property?
  No, but there is Internet Wi-Fi, and it is included (ask the wep key at the reception).
• Is there a swimming pool? When is it open?
  No swimmingpool but the beach of the Lake is 1,2 km away.
• Is parking or garage available?
  There is a private carpark, and it is included.
• Where can we rent a car?
  At Annecy, at the train station.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, in Menthon at 800 meters, it is open 7/7.
• Which is the nearest airport?
  The closest national airport is Annecy and the closest international airport is Geneva Cointrin.
• Do you have a pickup or shuttle service from and to the airport?
  Avalaible on demand, at the same price than the taxi.
• Which is the nearest bus-stop?
  At 50 meters away. Bus stop is Echarvines. (Line Annecy - Talloires).
• Which is the nearest railway station?
  Annecy, at 12 km.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  Yes on demand.
• Is there a restaurant in the Property?
  No, there is a bar only.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Wireless Internet (Wi-Fi) is available.