FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 5.30pm, Check Out before 10am.
• Is the price per room/apartment or per person?
  The price is for apartment.
• Is breakfast included in the price and what type of breakfast?
  Buffet breakfast is not included in the price.
• Is heating included in the price?
  Yes.
• Can we settle the bill on arrival?
  Yes, of course.
• Which languages are spoken at the reception?
  We speak English, Italian and German.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 3 floors.
• Are there quiet, private, romantic rooms?
  Yes, there are.
• Are linens and towels provided or do I need to bring my own?
  Yes.
• Do the rooms/apartments have a terrace/courtyard?
  No, they do not.
• Do the rooms/apartments have a balcony?
  Only the Apts 4, 5 and 6 beds have got balcony.
• Do you have non smoking rooms/apartments?
  Yes, we do.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is a satellite TV in each room.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is a direct dial telephone in each room.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No, there is not.
• Is there a dining room where we could sometimes all dine together?
  No.
• Do you have an Internet/E-Mail point in the Property?
  No.
• Is there a swimming pool? When is it open?
  Yes, there is.
• Is parking or garage available?
  Yes, there is a parking.
• Where can we rent a car?
  You can rent a car at the reception desk.
• Which is the nearest airport?
  The nearest airport is in Brescia 110 km.
• Do you have a pickup or shuttle service from and to the airport?
  No, we do not, but there is a 'ski - shuttle' in town.
• Which is the nearest bus-stop?
  The nearest bus-stop is at 100 mt from the hotel.
• Which is the nearest railway station?
  The nearest train station is Trento.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  Yes, there are a panoramic indoor swimming pool, a complete wellness center with Turkish bath, thalassotherapy, Finnish sauna, bio sauna, and invigorating shower and fitness room.
• Are pets welcome?
  No.
• Is there a restaurant in the Property?
  Yes, there is.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can.