FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before midday.
• Is the price per room/apartment or per person?
  Prices are per person and day.
• Is breakfast included in the price and what type of breakfast?
  Breakfast buffet is included in the price.
• Can we settle the bill on arrival?
  No, we rather you settle it on departure with all extras.
• Which languages are spoken at the reception?
  We speak German, English, Italian, French.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 3 floors with elevator.
• Are there quiet, private, romantic rooms?
  There are quiet, private and romantic rooms available.
• Do the rooms/apartments have a terrace/courtyard?
  Some rooms have a terrace and almost all rooms have a balcony.
• Do the rooms/apartments have a balcony?
  Yes, almost all rooms have a balcony.
• Do you have non smoking rooms/apartments?
  No, we do not.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  All rooms feature cable TV - English channnels are available.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No, there is not.
• Do you have an Internet/E-Mail point in the Property?
  No, we do not.
• Is there a swimming pool? When is it open?
  Yes, there is, it is open from 7:00 to 19:00.
• Is parking or garage available?
  Yes, we have both (garage at extra charge though).
• Where can we rent a car?
  Please ask the reception.
• Which is the nearest airport?
  It is Innsbruck.
• Do you have a pickup or shuttle service from and to the airport?
  Yes, we do, they are chargeable.
• Which is the nearest railway station?
  It is Innsbruck.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  There is a sauna and a Turkish bath.
• Are pets welcome?
  Yes, they are (extra charge).
• Is there a restaurant in the Property?
  Yes, there is.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  There is wireless lan in all rooms.